South Carolina Senior Care Provider Supports Lexington Chamber

The chamber’s new location at 311 West Main Street increases visibility for visitors and newcomers to the growing town. The building includes a 1,710- square-foot community room sponsored by Agape Senior Care, adjacent catering kitchen, 600-square-foot board room and a 52-space landscaped parking lot. A small “Cogitation Room” will be used for meetings and brainstorming sessions.

The building represents several years of fundraising and planning. Significant financial contributions were made by Agape Senior, BlueCross BlueShield, Comporium, Lexington Medical Center, Michelin, and Prysmian Cables & Systems. Financing was provided by First Community Bank.

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See 2011 Groundbreaking

Agapé Senior’s mission is to provide integrated health services to meet the needs of senior adults in a faith-based atmosphere. The company’s philosophy is based upon its commitment to provide the best quality care possible for members of our senior adult community. We are committed to participating actively in and around the communities we serve. Call us at 800-411- 2427. Columbia, Forest Acres, Lexington, Irmo, Rock Hill, York, Laurens, Conway, Garden City, West Columbia

South Carolina Senior Care Provider Streamlines Pharmacy Management

From Faxes to Fast Service

Agapé Senior streamlines pharmacy management, boosts efficiency, speeds service for residents

BACKGROUND

South Carolina-based Agapé Senior is an integrated health care group with their own physicians and pharmacy. In order to take clinical quality to new heights, Agapé implemented American HealthTech’s (AHT) electronic health record system including medication and treatment administration.

CHALLENGE

Like many nursing homes, pharmacy communications involving transcription, phone calls, and faxing orders were getting in the way of great service. “Faxes would get lost and the nurses wouldn’t know that orders weren’t received,” explained Pamela Duncan, Chief Compliance Officer. “Nurses did a lot of writing and pushing paper back and forth,”she added. Agapé physicians were connected electronically to the pharmacy, but the connection was still paper-based between the pharmacy and nursing centers. “End-of-month review was the worst. We would spend approximately 24 nursing hours reviewing every chart and every med (7 to 9 meds per resident) in each nursing center.

SOLUTION

As a result, interoperability between the pharmacy’s Frameworks system and AHT took center stage to boost efficiency and better serve residents.  The results were immediate. “We slayed the fax eating gremlins,” joked Duncan, “when the pharmacy receives the order, nurses see it in the electronic charts instantly.” In addition, the team took month-end reviews from about 24 hours to under five minutes. “Now, we just click a button and we’re done,” Jones offered, adding
“nursing directors and supervisors can monitor med passes from anywhere. It is real-time and keeps us in compliance.”


Because the pharmacy and the nursing centers operate under the same entity, they share the same goals. “Thanks to AHT, we’re a seamless partner with our pharmacy. The biggest communication barriers are gone,” Duncan rejoiced.

www.agapesenior.com